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Knowledge base
Frequently Asked Questions
Can I request a specific star?
1
Yes, find out how.
Are There Restrictions on What I Can Attach to My Star?
0
Can I Name My Star Dedication?
1
Yes, find out how.
Can I password protect the message on my dedicated star?
1
Yes, find out how.
What is Your Policy on Refunds?
1
Read Our Policy on Refunds
What Methods of Payment Does YSF Accept?
1
Find out here
Is my Dedicated Star Internationally Recognized?
1
Find out here
How Can I Find the Star I Purchased in the Sky?
1
Find out here
Technical Questions
My 8 Digit Voucher Code is Not Working
1
Request a New 8 Digit Voucher Code
Information is Incorrect on a Star Dedication
1
Update the Information on your Star Dedication
Picture not Uploading
1
How to Upload a Picture
Certificate not Updating
1
How to View the Updated Certificate
How do I get a Certificate?
1
How do I get a Certificate
Star Dedication Notification not Received
1
Reschedule the Star Dedication Notification
Missing Order
1
How to Re-Submit your Star Dedication Order
Where is my Star in the Sky?
1
Where is my Star in the Sky?
We are a Daily Deal site and want to Feature YSF
1
Contact Eric and Oscar